Mr Muffler
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Blake J.I've had exhaust work done here in the past (WV Jetta needed the flex pipe welded back to the manifold outlet). Other shops only could replace the part which would be $$$ but Mr. Muffler has the expertise to custom weld it back on. This work was done for my girlfriend at the time, and she went to the shop by herself, she really liked the mechanics, she didn't feel pressured or talked down to like other shops try to unfortunately do to women. 05/2023: I recently went here for A/C work and a rework of my custom exhaust. Although I didn't end up doing the exhaust through them, the mechanics were friendly and knowledgeable. I can definitely recommend Mr. Muffler of Ypsi.
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